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Dispatcher

Also known as: Transportation Dispatcher, Dispatch Coordinator, Fleet Dispatcher

AI Impact Score

72/100

AI dispatch systems can now handle routine assignments and optimization at scale. Human dispatchers will increasingly focus on exception management, complex scheduling, and driver support.

$32k – $60k

Salary Range

declining

Growth Outlook

210,000

Total Jobs (US)

-2%

Growth Rate

Task Breakdown

Tasks at Risk (4)

Standard load assignmentRoutine schedulingETA calculationsBasic status updates to customers

AI-Enhanced Tasks (4)

Multi-variable optimizationException detection and alertingPredictive delay managementDynamic re-routing

Human-Safe Tasks (4)

Driver relationship managementCrisis response coordinationComplex multi-stop problem solvingCustomer escalation handling

Current Skills

Dispatch SoftwareMulti-taskingCommunicationGeography KnowledgeProblem Solving

Future-Proof Skills

AI Dispatch Platforms TMS Dashboard & Load Board Analytics Exception Management Real-Time Shipment Exception Communication

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Truck Driver

Score: 60/100 · $40k – $80k

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Air Traffic Controller

Score: 45/100 · $80k – $180k

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Delivery Driver

Score: 65/100 · $30k – $60k

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Logistics Coordinator

Score: 62/100 · $38k – $72k

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Pilot

Score: 35/100 · $80k – $250k

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Fleet Manager

Score: 50/100 · $55k – $110k

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