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Shipping Coordinator

Also known as: Shipping and Receiving Coordinator, Outbound Shipping Coordinator, Logistics Coordinator, Export Shipping Coordinator

AI Impact Score

55/100

AI and TMS automation are handling a growing share of routine shipment booking, carrier rate shopping, and tracking updates for shipping coordinators. Coordinators who master these platforms and focus on exception handling, carrier relationship management, and cross-functional coordination maintain strong job security.

$38k – $72k

Salary Range

stable

Growth Outlook

155,000

Total Jobs (US)

+6%

Growth Rate

Task Breakdown

Tasks at Risk (4)

Manual carrier rate comparison for standard lanesRoutine shipment booking and confirmationBasic tracking update communicationsStandard packing list and shipping label preparation

AI-Enhanced Tasks (4)

AI-assisted carrier selection and rate optimisationAutomated tracking and delivery notificationsDigital documentation and compliance checkingFreight spend analytics and carrier performance reporting

Human-Safe Tasks (5)

Freight exception management (damage, loss, delays)Carrier relationship management and escalationsCustoms and compliance coordination for international shipmentsCross-functional coordination with sales, procurement, and operationsHazardous material handling and compliance oversight

Current Skills

TMS OperationCarrier Rate NegotiationShipping Documentation (BOL, POD)Inventory CoordinationCustoms Documentation Basics

Future-Proof Skills

AI-Assisted Carrier Selection PlatformsFreight Analytics and ReportingEDI and API Integration KnowledgeDigital Trade DocumentationLast-Mile Visibility Tools