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Waiter / Waitress

Also known as: Server, Food Server, Wait Staff, Dining Room Server

AI Impact Score

32/100

Digital ordering systems and kiosks are reducing demand in quick-service settings, but in full-service restaurants, the human touch of personalized service, reading guest needs, and creating memorable experiences keeps servers essential.

$22k – $45k

Salary Range

stable

Growth Outlook

2,300,000

Total Jobs (US)

+2%

Growth Rate

Task Breakdown

Tasks at Risk (4)

Order entry via tablets or appsBasic menu information deliveryPayment processingTable status updates

AI-Enhanced Tasks (4)

Personalized menu recommendationsDietary and allergy guidanceWine and beverage pairingGuest preference tracking across visits

Human-Safe Tasks (5)

Tableside service and hospitalityGuest relationship buildingLive problem resolutionTeam coordination during serviceUpselling through personality and expertise

Current Skills

Customer ServiceMenu KnowledgeMultitaskingPOS SystemsCommunication

Future-Proof Skills

Wine & Spirits ExpertiseAllergen AwarenessFine Dining Service StandardsGuest Experience Design

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