Automated Sorting Exception Handling
Managing items that automated sorting systems cannot process due to irregular shape, label damage, weight discrepancies, or system errors.
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Why It Matters
AI-driven sorting handles the majority of items, but exception rates of 5-15% require trained operators who can diagnose root causes, manually resolve rejects, and feed improvements back into the automated system.
How to Get Started
Train on your facility's specific sortation equipment (e.g., Beumer, OTTO, Vanderlande), learn barcode and RFID troubleshooting, and study lean problem-solving methods like 5-Why analysis for recurring exceptions.
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