Business Automation
Designing and implementing automated workflows for business processes like onboarding, approvals, reporting, and customer communications.
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Why It Matters
AI-powered automation platforms now handle complex decision-making in workflows, and professionals who can identify automation opportunities, build solutions, and manage change are force multipliers for any organization.
How to Get Started
Build automations using Microsoft Power Automate or Zapier for common business processes, then learn to integrate AI steps (like GPT-based classification or summarization) into workflow triggers.
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