CRM Software
Operating Customer Relationship Management platforms to manage contacts, track interactions, automate communications, and analyze customer data.
2
Linked Jobs
1
Current Skill
1
Future-Proof
Why It Matters
AI is deeply integrated into modern CRMs for predictive scoring and automated engagement, making CRM-literate professionals essential for leveraging these AI capabilities to drive sales and service outcomes.
How to Get Started
Start with HubSpot's free CRM and complete their CRM Fundamentals certification, or explore Salesforce Trailhead's free learning paths to build practical platform skills.
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